Best VoIP Service Roseville

How to choose the best VoIP service in Roseville?

For many businesses, especially SMBs, switching to VoIP is no longer really a choice. It’s essential to minimize costs and streamline business processes. What is, a choice, however, is what VoIP service vendor you choose as your partner. Not only is this a choice, but it’s also a very important one. With that in mind, here is a quick guide to how to choose the best VoIP service in Roseville.

Steps to choose the best VoIP service

Start by deciding which services you want to replace

For most companies, especially SMBs, the straightforward route to implementing VoIP is to start by replacing existing services. Once this change has become business as usual (and you are enjoying the cost-savings) you can, if you wish, build on this service as your needs, wants and budget determine.

The obvious candidate for replacement is your existing landline telephone service. You might also want to check and see if you can move any cell phone traffic onto your VoIP service. You’re unlikely to be able to swap out your cell phones for VoIP but anything you can do to reduce your cell phone usage could result in major cost savings.

Now could also be a good time to think about whether or not you want to replace any traditional fax machines you still use. Technically Fax over IP (efax) and VoIP are two different services, but traditional fax machines run over the telephone lines you want to remove, so it often makes sense to change them out together. Switching to efax not only reduces calling costs, but it also saves on printing and can open up a lot of space for other purposes.

Analyze your current landline (cell, and fax) traffic

Your historical and current usage should give you a baseline idea of how much traffic you can expect to have to handle. Remember to think about anything which might change this pattern. In addition to obvious business changes (for example launching a new product or service), think about the realities of human nature. For example, if you have branches in remote locations, people might be more willing to call them when the calls are free. This can be great for improving business relations, just remember to account for the network traffic.

Consider where you might want to go with VoIP and in what timescales

If you are eager to push ahead with VoIP as quickly as possible, then you’ll need to look for a VoIP service partner who can support everything you plan to do shortly, as well as everything you want to do now. If, on the other hand, you’re happy to stick with mainstream calling services, at least for the foreseeable future, then you’ll probably have a wider choice of potential VoIP service vendors.

Think about what this all means for bandwidth

By this point, you should have a good idea of what VoIP services you need/want and how much traffic they will generate. This means you should have a good idea of what your bandwidth requirements will be. You then need to decide how to manage them, or, more accurately, who to have manage them for you.

Most SMBs will probably be working wholly, or at least mainly, in the cloud. If that’s a private cloud run on a managed hosting arrangement, then your options are to upgrade that arrangement and to take out a separate VoIP service contract or to look for a VoIP service contract which includes hosting. If you’re in the public cloud, then an all-in-one VoIP service contract is usually the only practical option.

Choose your equipment and think about how you wish to pay for it

Given that you’re definitely going to have to replace your landline phones, the implementation of a VoIP system could be a great opportunity to think about the practicalities of different job roles and to look at what equipment is best suited to each function. Some areas might prefer the streamlined, clutter-free nature of softphones. Others might like the fact that VoIP handsets are easily visible regardless of how many apps you have open at once.

VoIP handsets are available in both cordless and desk-based versions. The former could be a useful option if you want to encourage people away from using cell phones for internal calls. They can also make communications more efficient by reducing the number of missed calls and hence voicemail retrievals.

Once you’ve decided what equipment you need, you’ll need to decide if you want to purchase it independently or to have it included as part of your VoIP service contract. If the latter, you’ll need to check what a VoIP service vendor has to offer and at what price.

If you’d like to speak to one of the best VoIP service partners in Roseville, please click here now to contact Aperio.IT.