Ensuring computer security is a huge challenge for businesses of all sizes and it can be particularly difficult for SMBs. Fortunately, computer security services are here to help. With that in mind, here are some tips to help you pick the best computer security service in Sacramento CA.
The key to this exercise is checking to make sure that the computer security service actually has a physical address in Sacramento CA or at the very least near Sacramento CA. In other words, you want to filter out all the computer security service providers which are actually located elsewhere but which have set up their website so that it gets returned when people search for computer security service in Sacramento CA.
These computer security services are likely to offer remote support and even if they do offer on-site support, it’s not going to be as easy to get them out to your site (and maybe expensive). Even if this doesn’t seem like a big deal right now, it may turn into one in the future, so it’s best to eliminate these companies at an early stage.
→ Check which ones can fulfill your needs and wants
If you haven’t already defined your needs and wants (and ideally ranked the latter by priority), then now is the time to take a step back and do so. If you have performed this exercise, but have only defined your present needs and wants, then now is a good time to take a step back and think about what the next five to ten years could bring.
While each company is, of course, an individual, it’s probably a safe bet that most companies are likely to become subject to increasing quantities of legislation as regards data security. This means that even if you don’t have to concern yourself with compliance programs at this point in time, you might still want to go with a computer security service that can support them.
→ Undertake some basic vetting on them
Ideally, you want your computer security service to be a long-term partner for your company. At an absolute minimum, you want to be confident that they are not just going to disappear on you. Leaving aside the inconvenience and expense this could create for you, it could also be a security threat, in other words, it could create the exact problem you were trying to avoid by hiring them in the first place.
Harsh as this may seem, computer security services that have been in business for an extended period are generally safer bets than newer companies. Basically, the fact that they’ve stayed in business for so long indicates that they understand financial management and the know-how to hold on to customers. If you’re interested in working with a younger company, then it’s highly advisable to check both its financials and its management team very thoroughly. If both look solid, then it’s probably a safe enough option, but if you have any doubts, then either move straight along to the next candidate or ask for an explanation, which will need to be very convincing.
You also want to make sure that a potential computer security service partner does actually have the knowledge it needs to provide the services it offers. Check their website for information about their accreditations and if you don’t see anything but still like the sound of them, make sure to ask about them at a later stage.
→ Request general information on their price tiers and service details
You may get this information from their website or you may have to ask for it. Some companies try to make their websites a place where potential customers can find out everything they need to know to see if they’d be interested in requesting a proposal, but these days many try to keep them more “lightweight” and hence easier to navigate.
If you have to contact a company, it should be able to respond fairly quickly as you’re asking for general information about their prices and how they work (e.g. SLAs, response times, how performance is measured, and so forth). If you haven’t already found out about their accreditations then now is a good time to ask for details about them.
→ Pick your best candidates and ask for a proposal
Remember that putting together a customized proposal will take a bit of time, so it’s respectful only to contact the computer security service providers who are serious candidates, don’t just ask for proposals to make up an internal quota.
Interview the best candidates and pick the very top contender
The same comments apply here only even more so.
If you’re interested in working with a computer security service in Sacramento CA, please click here now to contact Aperio.IT.
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