If you’re running an SMB, the chances are that you just want your basic IT infrastructure to work without any effort on your part. You may not want to have an in-house IT team at all and if you do you’d probably prefer them to focus on “value-add” tasks, rather than work which is essential but not core to your business. The good news is that there is a wide range of IT services in Yuba City which can help to make this happen.
Colocation and managed hosting
In-house networks and colocation networks are essentially the same. The only real difference is that with colocation you rent a space in a building belonging to an external vendor and they ensure a supply of power and internet as well as physical security. Everything else is your responsibility. You purchase, install, maintain and manage the hardware. The vendor has absolutely nothing to do with it (unless they also offer managed services as a separate package).
The term managed hosting is usually used to describe an IT service through which companies can lease IT infrastructure for their sole use. This is then managed by the vendor according to the client’s instructions. Typically, the vendor will take responsibility for everything up to and including the operating system on the servers and the client will take care of applications and data.
Both colocation and managed hosting can be used to create traditional data centers or to create private clouds (or a combination of both).
Public cloud platforms
Technically, public clouds are a variation of the managed hosting industry. The difference between public clouds and regular managed hosting is that public clouds can, literally, be used by anyone who can afford to pay for the service (in fact some public clouds offer a certain level of free service). Private clouds, by contrast, are only used by one customer. This obviously has implications for security it is not, however, the main security issue with public clouds.
The main security issue with public clouds is that clients are utterly dependent on their cloud vendor to provide effective security and yet they cannot oversee their cloud vendor to ensure that this is happening (rather ironically for security reasons). This can create something of a conundrum, although there are ways of addressing it.
Many SMBs are choosing to use the public cloud for apps and data which are not particularly sensitive but to run their own private cloud for data and apps which require the highest levels of security. IT services in Yuba City are very familiar with this arrangement.
Managed IT services and IT support
Everything mentioned so far has essentially been about the provision of IT infrastructure. It would be lovely if you could just have your IT infrastructure set up according to your specifications and then left to run by itself indefinitely, but in reality, sadly, life doesn’t work like that.
As a minimum, your IT infrastructure is going to need some level of regular care and maintenance to keep it running smoothly. That’s where managed IT services come in. They can take care of some, or even all, of your regular digital housekeeping to spare you the effort. Many SMBs choose to have managed IT services just deal with everything they need, while others prefer to use more specialist managed IT services, such as managed IT security or even managed endpoint security.
For ad hoc events such as project implementations (which will almost certainly be needed from time to time as you will need to upgrade your system periodically) and break/fix work (which is still a reality, even with managed IT services), then you can enlist the help of an IT support team.
You generally want to have a good IT support partner on your side (and the necessary funds/insurance to pay for them) because managed IT services providers only deal with regular care-and-maintenance tasks. They do not implement projects, nor do they remedy any issues found, even if these issues are identified as part of their work. These issues are passed straight back to their client.
IT helpdesk services
Last but by no means least, you also need to think about how to support your end-users. These days there is a lot of emphasis on empowering users to help themselves (for example through knowledge basis) and insisting that users gather any necessary information before reporting an issue. This is all fine, but sometimes you need a human at the end of a phone (or chat client). The right IT helpdesk partner could make that happen at a very reasonable price.
If you’d like to speak to a reputable and experienced IT services provider in Yuba City, please click here now to contact Aperio.IT.
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