Solid-state memory has been around for many years but mostly it was confined to the likes of “flash drives”. Now it’s become economical enough to use instead of regular hard drives, especially in laptops. This means that SMBs now have to think about the possible need to recover data from these SSD drives if they fail. With that in mind, here is a guide to help you pick the best SSD data recovery service in your area.
1. Be clear about the fact that you need an SSD data recovery service
First of all, the term data recovery services can have two meanings. One meaning relates to storing data so that it can be recovered easily if need be. This would tend to include the likes of cloud storage services and offline vaults. The other is data recovery from hard drives, which is what you want. You do, however, need to double-check that a data recovery service can specifically handle SSD hard drives as these are very different from the mechanical hard drives which come as standard on most laptops, desktops, and servers
2. The main differences between standard hard drives and SSD drives
There are many differences between standard, mechanical hard drives and SSD (solid-state) drives, but in terms of data recovery, there are four that stand out.
Firstly, you are less likely to get any sort of clear warning before an SSD drive fails. This means that keeping regular backups is even more important than it is with standard hard drives.
Secondly, it is more difficult to locate data on SSD drives. Hard drives always store data in the same place, but SSD drives store it in different places to try to ensure that the different parts of the drive get the same amount of wear and tear.
Thirdly, SSD drives are much more thorough about deleting data than HDDs. When you delete data from a traditional hard drive all that happens is that you tell the HDD that the data can be overwritten. The disk will overwrite the old data as, when and if it needs the space however it will typically take multiple overwrites before it is completely deleted. This is bad from the perspective of security but good from the perspective of data recovery.
By contrast, most SDDs use the TRIM command by default. This essentially means that the disk is told to clean up all deleted data completely and immediately. As a result, SDDs are more secure, but it’s more difficult to recover data from them.
3. Check the company’s business facilities
You want to know where the work will be done, not just the drop-off location. All data recovery labs should be certified to at least ISO 5 Cleanroom standards. They should also have a high level of physical security and protection against both attacks by humans and natural disasters. This will also involve vetting staff and maintaining a high degree of network security. It’s also advisable to check which courts will have jurisdiction in the event of a dispute.
4. Confirm their billing process
You should expect to pay more for SSD data recovery services than for standard HDD data recovery services, because of the added complexity of recovering data from SDDs. Other than that, however, the same basic rules should apply. You want a company that will give you a free diagnosis and quote and confirms that you will only be charged if the company can fulfill its side of the deal and recover your data, at least to the extent that they have advised that they can.
While it is entirely common for SSD data recovery services to offer a sliding scale of fees depending on how quickly you need them to undertake the work (and how you want your data sent to you afterward), there should be a clear limit set on how much you can be charged. In other words, you should not accept being put in a situation where you could, in principle, be charged an unlimited amount, especially not if there is no guarantee that the company will be able to recover your data.
5. Vet their credentials thoroughly
Although SSD data recovery is a fairly new industry, any data recovery service which has a long track record is likely to be a solid option, for the simple reason that longevity is a sign that a company knows how to keep its customers happy. Accreditations can also be reassuring.
If you’d like to speak to one of the best SSD data recovery services in Sacramento CA, please click here now to contact Aperio.IT
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